How long is a piece of string?

That might be your answer if you’re asked how much training someone needs, right? Well I'm not sure...

Just giving repeated training doesn’t really do much to improve the overall performance of any company. Did you know that if someone is told something once they only remember 10% of it three months later? But if they are told, shown and then experience it they remember over 65%? That’s a big difference, and why I think that all training should be backed up by refresher training, coaching and management support.

Ongoing, personal development is what makes training stick. So, increase your competitive advantage by expanding your people’s skills. Maybe the right question is 'how long is the elastic?!'

I launched xpanse in 2008, hoping to answer that question. I work with many small to large recruitment companies, up and down the country and am still stretching the elastic!

Sarah Bennett (FREC, AMED)

Over the years I have held many operational and training roles within the industry. I have found that the best results have come from spending time and energy developing peoples skills, rather than just giving them one-size-fits-all training. However, I also know that many recruitment companies don’t have the time or skills to provide personalised and effective training themselves. So this is where I think I can help...

Did you know that if someone is told something once they only remember 10% of it 3 months later?

But if they are told, shown and then experience it they remember over 65%

What is FREC?

Fellow of the Recruitment and Employment Confederation can be awarded by the REC to individuals with over 15 years experience within the recruitment industry